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LxkeyPhotography

Legal

The terms on which prints are sold through this site.

Last updated:

Who you are buying from

Lxkey Photography is the trading name of Luke Hammill, a sole trader based in the United Kingdom.

Postal address: 141 Lawefield Lane, Wakefield, WF2 8SX.

Email: LxkeyPhotography@gmail.com.

Not registered for VAT. Prices shown are the total price payable and no VAT is charged or reclaimable on them.

These terms

These terms apply to every print bought through this site. Please read them before ordering — placing an order means you accept them.

They are written for consumers buying for personal use. If you are buying on behalf of a business, or want to license an image for publication or commercial use, that is a separate arrangement — get in touch and we will agree terms for it in writing.

I may update these terms. The version that applies to your order is the one published when you placed it, and the date at the top of this page tells you when it last changed.

Placing an order

Your order is an offer to buy. A contract exists between us when I confirm that your order has been dispatched — not when payment is taken.

If I cannot fulfil an order I will tell you and refund you in full. That might happen if an image turns out not to be available for sale, if a limited edition sells out at the same moment as your order, or if a price was displayed incorrectly.

If a price is obviously wrong and the error would have been reasonably apparent to you, I am not obliged to supply at that price. I will contact you and you can confirm at the correct price or cancel for a full refund.

Prices and payment

All prices are in pounds sterling and include UK delivery. The price you see at checkout is the total you pay — there is nothing added afterwards.

I am not registered for VAT, so no VAT is charged on your order and none can be reclaimed from it.

Payment is taken at checkout by Stripe. Your card details are entered on Stripe's own secure payment page and are never seen by, or stored on, this site.

Making and dispatching your print

Prints are made to order by hand in the United Kingdom. Please allow 5–10 working days for printing, finishing and checking before your order is dispatched. Framed pieces are usually at the longer end of that.

Delivery is currently within the United Kingdom only.

Delivery estimates are estimates, not guarantees. If something is going to take significantly longer than expected, I will tell you rather than leave you wondering.

Risk passes to you when the print is delivered to the address you gave. Ownership passes once payment has cleared in full.

If something is wrong

Under the Consumer Rights Act 2015, what I supply must be of satisfactory quality, fit for purpose and as described. These rights apply regardless of anything else on this page and cannot be excluded.

If a print arrives damaged, faulty or not as described, tell me within a reasonable time and I will put it right — a replacement or a full refund, including any postage you paid. For damage in transit, photographs of both the packaging and the print make it much easier to resolve, so please keep the box.

Photographic prints vary slightly in colour depending on the light you view them under, and screens differ from paper. Minor variation of that kind is a normal characteristic of the medium rather than a fault.

Changing your mind

Every print is produced individually once you order it, to the size, frame colour and framing option you choose at checkout. Nothing is picked from existing stock.

The statutory 14-day right to change your mind does not apply to goods made to a consumer's specification or clearly personalised. I treat a print produced to your chosen size and framing combination as falling within that exception. This is stated on the product page and again in the basket before you pay.

You can still cancel free of charge at any point before production starts. Contact me as soon as possible and, if the print has not yet gone into production, I will cancel and refund in full.

None of this affects your rights if something is wrong with the print. Those rights are set out in the next section and cannot be excluded.

Limited editions

Some images are sold as limited editions. Where an edition size is stated, that is the total number of prints of that image I will ever sell at that size — once the edition is exhausted, no more are produced.

Edition prints are signed and numbered. Open edition prints are not part of a numbered edition and may be reprinted.

An edition number relates to the specific size shown. If the same image is offered at another size, that is a separate edition and is stated separately.

Liability

Nothing in these terms limits my liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited — including your rights under the Consumer Rights Act 2015.

Beyond that, my liability in connection with an order is limited to the amount you paid for it. I am not liable for indirect or consequential loss, or for loss that was not reasonably foreseeable when the contract was made.

I am not liable for delays caused by events outside my reasonable control, such as postal disruption or supplier failure. If such an event is likely to affect your order significantly, I will contact you and you may cancel for a full refund.

Complaints and disputes

If something has gone wrong, please contact me first — most things are resolved quickly and directly.

These terms are governed by the law of England and Wales, and disputes may be brought before the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your own courts.